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Shipping policy
Order Processing:
- Orders are processed within 3-5 business days.
- Handmade items may require additional time for crafting and preparation.
Shipping Time:
- Delivery times may vary depending on your location and the shipping method selected at checkout.
- We are not responsible for delays caused by shipping carriers or customs.
Shipping Rates:
- Shipping rates are calculated at checkout based on the destination and order weight.
- International customers are responsible for any customs fees, duties, or taxes applicable in their country.
Order Tracking:
- Once your order is shipped, you will receive a tracking number.
- Please allow 24-48 hours for tracking information to update.
Lost or Damaged Packages:
- We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
- If your package arrives damaged, please contact us within 7 days with photos of the damaged product and packaging.
Changes and Cancellations:
- Orders cannot be modified or canceled once they have been processed.
- If you need to make changes, please contact us as soon as possible, and we will do our best to assist you.